Customer Success Manager, Mid-market
Help stores with 20,000 to 200,000 contacts move to Wren and grow their email revenue.
Team
Customer Success
Location
Remote in the US, Eastern time
Salary
$85,000 to $100,000 plus bonus
You will run migrations for new customers, plan their first 90 days of flows and campaigns, and check in every month.
Your goal is simple: every store you look after earns more from email this quarter than last.
What you bring
Three or more years in customer success or ecommerce marketing
You have run email for a Shopify store
Organized and direct
Apply with a short note
Tell us why this role, and send a link to work you are proud of. We reply to everyone within a week.
Bring your list over this afternoon
Free up to 500 contacts. Moving from Klaviyo or Mailchimp? We bring your lists, templates and flows across, and your old account keeps sending until you switch.
Most stores are sending from Wren before the afternoon pick-up.
Email and SMS for Shopify and WooCommerce stores. Named after the Carolina wren, the bird that nests in mailboxes.
King Street, Charleston, South Carolina
Wren